Wiltshire Referral Pathways

Please find below a summary of the referral pathways within Wiltshire.  Further details can be found in the Practitioner Info section of this website.

Routine Referrals

Most routine referrals, not needing to be seen within six weeks, should be e-mailed to the Wiltshire CCG Referral Centre at wccg.rsseyes@nhs.net.  (Enquiries Tel : 01380 733802)

The referral should be sent from an NHS.Net account only.  A sample referral form is attached here.

Routine referrals for patients whose  G.P. is based outside Wiltshire should be sent via their G.P.

Emergency Referrals to Hospital  Eye Clinics

(Needing to be seen within six weeks)

Royal United Hospital, Bath

In working hours - Triage nurse: 01225 824403 (For advice or for patients who might need seeing within 48 hours).  

In working hours - e-mail : ruh-tr.EmergencyEyeClinic@nhs.net  (For urgent patients who might need seeing in 2-21 days.   They are read within 2 hours between 8.30 - 5pm Mon-Friday.   Please supply the patients home and mobile phone numbers).  It is no longer possible to send Fax referrals.

Out of hours evening and weekend - Call RUH switchboard: 01225 428331 (Mon-Thurs 5pm-8pm, Fri and Sat 24hrs, Sun up to 3pm).   Ask for Ophthalmology doctor on call.

Overnight and Sunday evening - Call the Bristol Eye Hospital 0117 923 0000 ONLY if the patient needs treatment before the next morning (Mon-Thurs 8pm to 8.30am, Sun 3pm-8.30 Mon am).

Great Western Hospital, Swindon

Telephone advice a casualty booking service : 01793 604868

Open   Monday to Friday 8:30 to 21:00       Saturday and Sunday 9:00 to 13:00

Bank Holidays 09:00 to 13:00  :  Please ring 604020 and ask for the On Call Eye Doctor

Salisbury District Hospital

Call  01722 33 62 62 and ask for bleep 1625 “Eye Casualty”

Emergency same day referrals to be sent by email following a phone call to the department via the above number and bleep to eye casualty sft.emergencyeyeclinic@nhs.net

Eye clinic number for general enquiries,   01722 336262  Ext. 5366  or Ext 5363

Eye clinic secretary, for enquiries about a previous patient or ongoing care   01722 429352